Shipping policy

Shipping Policy

Last Updated: December 12, 2024

At Crudda, we are committed to delivering your orders in a timely and efficient manner. Please read the following shipping policy for more details on how we process and ship your orders.

Order Processing Time

We aim to process all orders within 1-3 business days of receiving them. Orders are processed Monday through Friday, excluding holidays. Please note that processing times may vary depending on order volume, and we will notify you if there is any delay with your order.

Shipping Time

Once your order is processed, it will be shipped and delivered within the following time frames:

  • Standard Shipping: 2-4 business days for delivery.

Please note that delivery times may vary depending on your location, weather conditions, and other external factors that may impact the shipping process. We strive to ensure that your package reaches you as quickly as possible, but we cannot guarantee delivery on a specific date.

Custom Jewelry Orders

For custom jewelry orders, the production and delivery time will vary based on the design and size requirements. Please allow 2-6 weeks for the creation, customization, and delivery of your custom pieces. Our team will reach out to you if there are any updates or if further details are needed regarding your custom jewelry order.

Shipping Rates

Shipping rates are calculated at checkout based on the destination and weight of the items in your order. We offer standard shipping, and rates are automatically calculated during the checkout process.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your package. If you have any questions or concerns about the status of your order, please contact us at wearcrudda@gmail.com.

International Shipping

At this time, we only offer domestic shipping. If we expand our shipping capabilities to international destinations, we will update this policy accordingly.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us at wearcrudda@gmail.com as soon as possible. We will work with you to resolve the issue.

Thank you for choosing Crudda! We appreciate your patience and understanding, and we’re excited to deliver your order to you!